Customers can subscribe to notifications in the CloudSuite Self-Service Portal.
Infor communicates to enrolled customers via a notification, when such updates are available. This schedule is designed to result in minimal disruption to operations, as customers no longer need to invest substantial resources in planning and completing the updates. In the cloud, customers receive automated product updates on a regular cadence. Infor’s service level objective for multi-tenant production environments is 99.7% availability (as defined in the customer’s subscription agreement) measured on a monthly basis. Infor’s goal is to provide system availability 24 hours per day, 7 days a week, except during periods of scheduled maintenance, as defined in the customer’s subscription agreement. If you would like more information about how these compare to on premise, contact us and to learn about more differences between Infor M3 and Infor CloudSuite, check here. This article covers what to expect in the cloud when you move from Infor M3 on-premise to Infor CloudSuite from the following angles:
This article gives a high-level overview of what to expect in the cloud. If you are a business on an on-premise solution of Infor M3, you will undoubtably be thinking about a move to Infor CloudSuite.
